Overrides from the Manage Client Screen allow you to bill a particular worker out to a client at a different rate than the client's regular hourly rate. Similarly, overrides from the Manage Workers Screen allow you to pay a worker at a different rate for a particular client than his or her regular hourly rate.

Client Bill Rate Overrides are used when you want to bill a client at a special rate for a particular worker. To apply a client bill rate override, first locate the client in the Manage Clients Screen. If you are not already on the Manage Clients Screen you can access it by click the Manage Clients tab in the top toolbar.

From the Client List Tab locate the client for whom you wish to enter an override rate. If you cannot find the client, you can use the Filtering/Searching/Sorting feature. Once you've located the client's row, click the Override link.

In the popup window you will be presented with a list of workers. The rate at which you bill the client for each worker will appear in the column next to the worker's name. Unless you have previously overridden the bill rate for a particular worker, the rate will match the regular hourly rate for that client. Click on this number and you will be presented with a box and a Save button. Enter whatever number you would like the client to be billed for this worker, and click the Save button. If you want to restore a worker's bill rate for a client back to the client's regular bill rate, click the Reset button next to the worker.

As far as bills and invoices are concerned, any unbilled hours will be affected by the new override rate, even if the hours were entered before the override was applied.

Worker Pay Rate Overrides are used when you want to pay a worker at a special rate for a particular client. To apply a worker pay rate override, first locate the worker in the Manage Workers Screen. If you are not already on the Manage Workers Screen you can access it by click the Manage Workers tab in the top toolbar.

From the Worker List Tab locate the worker for whom you wish to apply an override rate. If you cannot find the worker, you can use the Filtering/Searching/Sorting feature. Once you've located the worker's row, click the Override link.

In the popup window you will be presented with a list of clients. The rate at which you pay the worker for each client will appear in the column next to the client's name. Unless you have previously overridden the pay rate for a particular client, the rate will match the regular hourly rate for that worker. Click on this number and you will be presented with a box and a Save button. Enter whatever number you would like the worker to be paid for this client, and click the Save button. If you want to restore a worker's pay rate for a client back to the worker's regular bill rate, click the Reset button next to the client.

As far as payroll is concerned, any unbilled hours will be affected by the new override rate, even if the hours were entered before the override was applied.